Your Benefit Guardian: Personalized Support for Every Employee
Navigating healthcare can be confusing, but with our Benefit Guardian, your employees don’t have to do it alone. The Benefit Guardian acts as a personal advocate—someone employees can turn to for answers, guidance, and real solutions. Whether it’s replacing an ID card, resolving a claim, managing prescription issues, or understanding their coverage options, the Benefit Guardian provides one-on-one support every step of the way.
They also help employees make the most of their benefits by coaching them on how to use their plan effectively and connecting them with the right in-network specialists when needed. From enrollment to claims resolution, the Benefit Guardian simplifies the process, reduces frustration, and ensures your team always has a trusted expert in their corner.
Additional Resources
Understanding your benefits is just the beginning—knowing where to turn for extra help makes the process even easier. Explore these resources when you need more information, guidance, or support:
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Benefit Guardian
Employees truly need an advocate to navigate the complex healthcare system today. Krapf is proud to introduce our Benefit Guardian, your dedicated resource to help your employees with their employee benefits.
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Teladoc
Teladoc connects you to the right care when you need it most. Talk to a doctor, therapist, or medical expert anywhere you are by phone or video.
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Employee Assistance Program
Krapf has contracted with HealthAdvocate to give you access 24 hours a day, 7 days a week to professional, confidential services and referrals. The Employee Assistance Program is available to you and your family free of charge.
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Important Notices
These notices provide details about your rights, protections, and responsibilities under each plan. Be sure to review them carefully so you understand how your benefits work and how they affect you and your family.
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Important Plan Documents
Plan documents contain the official rules of your benefits, including coverage levels, exclusions, and claim procedures. Keeping these on hand ensures you always have a clear reference when questions come up.
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Important Contacts
Whether you need to reach a provider, file a claim, or ask a question, this section gives you the right phone numbers, websites, and email addresses. Having everything in one place saves you time and helps you get support quickly.
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Eligibility Guidelines
Eligibility guidelines explain who can enroll in your benefits, when you can sign up, and how life events may affect your coverage. Reviewing these rules ensures you and your family maintain the protection you need.
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Latest News & Announcements
Stay up to date with the latest benefit updates, company news, and helpful reminders. Check back often for tips, deadlines, and announcements that keep you informed and prepared.
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