Krapf has contracted with HealthAdvocate to give you access 24 hours a day, 7 days a week to professional, confidential services and referrals. The Employee Assistance Program is available to you and your family free of charge. Call for advice or a referral for service on topics such as:

  • Legal Consultation – Receive a 30-minute free consultation and up to a 25% discount on select fees.
  • Child Care Solutions – Whether you need care all day or just after school, find a place that’s right for your family.
  • Counseling – Receive unlimited 24/7 telephonic counseling, and up to 3 face-to-face counseling sessions per year per family member.
  • Financial Consultation – Unlimited telephonic support for financial problems or planning needs, plus 30 days of financial coaching.
  • Senior Care – Learn about challenges and solutions associated with caring for an aging loved one.
  • And they can help with so much more!

  • Is contact with the EAP confidential?

    The Employee Assistance Program (EAP) gives you access to professional counselors who can provide guidance and support for life’s adventures and challenges. The free service is completely confidential.

    Yes. Our EAP provider abides by state and federal mandates governing confidentiality. Any information you reveal will be held in confidence and your identity will be equally protected according to the limits of the law.

  • Can I access information online?

    You have access to a wide range of EAP and related services that range from counseling for emotional problems to assistance for financial planning, child and elder care service, and much more.

    Go to www.healthadvocate.com.

  • What types of issues can the EAP help me with?

    Legal assistance, financial counseling, emotional support, dealing with aging parents, finding child care, coping with grief or loss, managing stress, managing depression, finding balance, etc.

  • Is the EAP free?

    The EAP is available to you and your household members at no cost. There are no copayments, coinsurance, or deductible payments.
    If you decide to utilize services not included in the EAP program, or your counselor recommends you receive treatment from a local resource, you may have to arrange and pay for these services separately.
    Call the EAP or talk with your HR representative if you have specific questions.

Employee Assistance Program (EAP)

Provider: HealthAdvocate

Phone: 877-240-6863

Website: https://www.healthadvocate.com/

Email: answers@healthadvocate.com